Get in Touch
Have questions about our platform? Need help with your event? We're here to help you succeed.
Contact Information
Multiple ways to reach us. Choose what works best for you.
Email Us
hello@jonappevents.com
support@jonappevents.com
Send us an email and we'll respond within 24 hours
Call Us
+233 24 123 4567
+233 20 987 6543
Available Monday to Friday, 9 AM to 6 PM
Visit Us
Accra Digital Centre
Ring Road East, Accra, Ghana
Our office is open for scheduled meetings
Business Hours
Mon - Fri: 9:00 AM - 6:00 PM
Sat: 10:00 AM - 4:00 PM
Closed on Sundays and public holidays
Send us a message
Fill out the form below and our team will get back to you within 24 hours.
Frequently Asked Questions
How secure is the voting process?
We use bank-level encryption and multiple security layers to ensure every vote is secure and tamper-proof. Our platform is regularly audited for security compliance.
What payment methods do you support?
We support all major mobile money services in Ghana (MTN, Vodafone, AirtelTigo), bank cards, and bank transfers through our Paystack integration.
Can I get real-time voting results?
Yes! Our platform provides real-time voting statistics and analytics. Event organizers can choose whether to make results public during or after voting.
How do I become an event organizer?
Simply register for an organizer account through our admin portal. Super admins will review and approve your application within 24-48 hours.
Do voters need to create accounts?
No! Voters can participate without creating accounts. They simply select nominees, pay for votes, and optionally provide a phone number for SMS receipts.
What support do you provide for events?
We provide 24/7 technical support during events, pre-event setup assistance, and post-event analytics and reporting.
Still have questions?
Our support team is available 24/7 to help you with any questions or issues.